Speaker: April Callis-Birchmeier, PMP, CCMP, CSP
In today’s rapidly evolving environment, successful leadership requires adaptability, composure, and purpose. In this interactive session, change management expert April Callis-Birchmeier introduces the READY framework to help leaders navigate uncertainty with confidence and clarity. Through real-world insights and practical tools, participants will learn how to build trust, communicate effectively, and inspire resilience — empowering themselves and their teams to thrive through transformation, rather than simply manage it.
Learning objectives:
- Apply the READY framework to lead confidently through change.
- Strengthen communication, trust, and team engagement.
- Build resilience and inspire commitment during transformation.
This course counts toward the Certified Dental Business Professional program. Earn 1.5 credits in the Customer Service/Communication category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.