Speakers: Jayce Deain; Amanda Richards
Dental and orthodontic practices face mounting challenges, from staffing shortages to administrative overload. This course explores how virtual assistants (VAs) and digital systems can streamline operations, enhance productivity, and support clinical workflows such as aligner management, digital lab coordination, and virtual case tracking. Attendees will learn how to optimize efficiency, maintain HIPAA compliance, and deliver exceptional patient experiences through effective virtual integration, creating a scalable, future-ready practice model.
Learning objectives:
- Identify practice workflows best suited for virtual delegation.
- Strengthen digital communication and patient management systems.
- Implement HIPAA-compliant strategies for virtual staffing and workflow optimization.
This course counts toward the Certified Dental Business Professional program. Earn .75 credits in the Customer Service/Communication category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.